Refund policy
Return & Refund Policy
Treasures New and Old LLC
At Treasures New and Old LLC, all sales are final. We do not accept returns or exchanges.
Damaged Items If your item arrives damaged, please contact us within 48 hours of delivery. To process your claim, we will require:
- A photo of the damaged item
- A photo of the packaging
- Your order number
Once reviewed and investigated, and the claim is found to be legitimate, we will work with you to make it right — whether that's a replacement (subject to availability) or a refund for the damaged item. Please note that this policy applies only to items damaged during shipping.
Contact Us If you have any questions or concerns, please don't hesitate to reach out to us at: 📧 info@treasuresnewandoldllc.com
We're happy to help!